Frequently Asked Questions

• Do you accept Creative Kids Vouchers?
  • Yes we do! For more information on how to use these vouchers, please go to www.themusicbus.com/creative-kids. Please call us or email us with any questions!
• How do I get the Music Bus to my school?
  • We’d love to bring music to your school. We can arrange a free demo day and expression of interest forms. Call us today on 1300 168 742 or email us at [email protected]
• How long are the lessons?
  • Lessons are of a 30 minute duration held once a week during term time
• How much does it cost?
  • Lessons are booked on a school term basis and are $22.00 per week. (Drums $24) – payable by the term upfront on commencement. Students are required to purchase a Music Bus starter pack in their first term of learning for $30.
• How do I pay?
  • Payments are made by the term by the following convenient options: Credit card - by the phone during office hours or on our website 24/7. You can also pay by bank transfer.
• When and where are classes held?
  • Our classes are held in primary schools, after school care centres and home schooling groups. Classes at school are held either before or after school or during the school day (depending on school preferences and availability in our timetable). Classes are in operation at over 200 locations across NSW, Queensland, Victoria, Hobart and ACT.
• How does my Child join a Rock Band?
  • Please see www.themusicbus.com.au/rock-band for more information! You can send in a video audition to us or be nominated by your teacher if you are a current student.
• Can I come to watch my child do their music lessons?
  • Parents are permitted to watch the class in action from outside the bus provided they are not disturbing the class. No parents are permitted on the bus as space is limited.
• Do I need an instrument at home?
  • The Music Bus provides all instruments and equipment for the lesson. Whilst it is quite ok to try our lessons without having an instrument at home, it is recommended that your child has access to a home instrument as soon as possible so that he/she can gain maximum benefit from our program. A basic keyboard or guitar is not overly expensive and is a valuable investment towards your child’s musical success. The Music Bus can advise you on a suitable instrument.
• Do classes run in school holidays or on public holidays?
  • Classes run during school terms only. There are no classes during school holidays. There are no classes (and you are not charged) on Public Holidays.
• Do I need to stay while my child is on the bus?
  • There is no requirement to stay but we do ask parents of children in after school classes to ensure that they arrive to pick up their children before the scheduled finish time of the lesson. Our teachers often have to travel to another school and any delays means children at the next school could be left unattended.
• How do I know how my child is progressing?
  • How do I know how my child is progressing? Progress reports emailed to parents at the end of every term.
• How do I speak to my child’s teacher?
  • Due to the quick changeover between classes it is not always possible for our teachers to chat after class. If at any time you need more feedback please call our office and we can arrange for our teacher to contact you.
• How often does my child need to practice?
  • We recommend that to get maximum benefit from the program your child practices 10-15 minutes 4-5 times per week.
• What are the age requirements?
  • The age requirements for each course are: Keyboard – Kindy/Prep to Year 6 Guitar – Year 2 – Year 6 Ukulele – Kindy/Prep to Year 6 Singing – Kindy/Prep to Year 6 Drums – Year 1 to Year 6 Rock Band – Year 1 to Year 6
• What if my child misses a class because they are sick or on a school excursion?
  • The Music Bus offers make-up classes (subject to availability). Just phone our friendly office staff on 1300 168 742 Mon- Fri 9am – 5pm.